|Cyprus Agrotourism Company
Terms & Conditions
To confirm a booking, a deposit of 13% is required. Any reservation made
online is under request and it can be cancelled or confirmed. No deposit is
deducted unless the booking is confirmed. The confirmation includes the
details of the owners and the total booking fee. The remaining accommodation
fee is payable upon arrival at your destination. Bookings made for 1 night
can be cancelled or have an additional charge.
All prices mentioned are in euros, unless otherwise stated and are accurate
at the time of reservation and will not be altered to you after confirmation
of the booking has been received. Cyprus Agrotourism Company, reserves the
right to increase or decrease published prices of any unsold properties at
any time. The price however, of your chosen property will be confirmed at
the time of booking.
Deposits are never refundable in case of cancellation, however may be used
against future holiday arrangements. If balances are not paid when due, then
your booking may be treated as cancelled and result in a cancellation fee in
addition to the deposit already paid. If you need to cancel a confirmed
booking, you must contact us by e-mail or fax. The cancellation is effective
when your notification is received by us:
- No fee will apply for cancellations
received 30 days prior to arrival date
- 50% cancellation fee will be invoiced
for cancellations received 29-7 days prior to arrival date
- 100% cancellation fee will be invoiced
for cancellations received from 6-0 days prior to arrival date
The cancellation charges are based on the
number of day's notice before arrival when we are advised of the
- We accept responsibility to provide the
accommodation as described on our website, but shall not be liable in
circumstances where we are prevented from providing the accommodation
because of events outside our control, such as flood, fire, adverse
weather conditions, war, and threat of war, civil disturbance or acts of
any local or national government.
- The accommodation can only be occupied
by those persons named at the time of booking or subsequently advised
either in writing or by e-mail. If additional people are found to be in
occupation, the supplier may terminate the contract immediately and
require all occupants to leave or the extra persons will be charged
accordingly. No refund shall be due in these circumstances.
Baby Cot & Extra beds:
Most of our houses provide one baby cot .Please check with us should
this required. Additionally we may supply camp beds suitable for children,
which will be charged extra per day according to the property charges.
Damages & Breakages:
- Should any serious damage (other than
every day wear and tear), be caused to the property or the contents, you
will be required to arrange immediate reimbursement of the cost of
repair or replacement directly with us, prior to the end of the holiday.
- It is always advisable to take out
insurance against cancellation, property damages, accident or personal
Unfortunately due to very strict health regulations, we are obliged to
inform you that pets are not allowed in any of the houses.
Air-conditioning is an optional extra and is payable locally or in some
properties is included in the price. This units must be only be used while
you are in the property, with all windows and doors kept closed. Under no
circumstances must the units be left on continuously while the property is
Check-in & Check -out:
Access to the houses can be after 12.00hrs on the day of your arrival.
The houses must be vacated during midday of departure to enable cleaning and
preparation to be completed prior to the arrival of new guests. This is
normally at 12:00 am. Should you require late check out, kindly inform us
beforehand. Provided that it is possible, an extra charge will apply for
departure after 12.00 hrs and by latest 16.00 hrs. From 16.00 hrs onwards
the charge for a full extra day will apply.
Some of our houses enjoy private swimming pools. Please take great care by
the pool area if under the influence of alcohol, accidents may and sometimes
do occur. We recommend that you do not dive into the swimming pool. Children
must be supervised in the swimming pool area.
Cleaning of the houses/rooms:
The rooms and houses are clean once prior to your arrival. Bed linen and
bath towels are provided. (It is advisable for you to bring your own beach
towels as these are not provided by us). For long stays we can arrange you
the cleaning of the house. This can be arranged with the property owners as
All special requests must be stated on booking form or requested in writing
otherwise we cannot guarantee that your requests will be adhered to.
Photographs are intended to give an overall impression of individual
houses. The Management does not accept any responsibility for items of
furniture etc, which appear in photographs but may have been changed or
removed, nor for any changes to aspects which may have changed since
photographs were taken.
Any building work which may commence in the local area is outside of our
control and we can not be held responsible for any resulting disturbance.
However, should we become aware of any building work which may be considered
to aversely affect the enjoyment of your holiday we will notify you as soon
as possible and whenever possible offer you the opportunity to transfer you
to an alternative house at the same price.
If you have a complain
In the unlikely event that you have a complain whilst on holiday, you must
inform us so the matter can resolved on the spot. If you are not completely
satisfied with the solution offered or provided, you should immediately make
this known in writing to us. We shall try to resolve the matter and if
appropriate, we will confirm in writing any solutions as agreed.
If you wish to make changes to your arrangements, for example changing room,
duration of your stay, etc, all such requests will be subject to
availability and any extra costs, including cancellation charges, must be
met by you and paid locally.
Cyprus Agrotourism Company offers its clients ON-LINE booking options
for all houses and car rentals. On-line booking entails acceptance of the
- Management and protection of personal
- On-line booking requires the
publication of certain personal information by the user, such as, for
example, name and surname, home address, telephone number, credit card
details (eg. number and expiry date)etc.
- This personal information (personal
data) is stored by Cyprus Agrotourism Company in an electronic (or
paper) data base in accordance with the terms regulating the protection
of persons and personal information, and in accordance with all laws and
stipulations in force both in Cyprus and in European law on the subject
of consumer protection and commercial transactions conducted over the
- The personal information provided by
the user and stored in the above mentioned database is confidential.
This information may only be used by any of the Cyprus Agrotourism staff
for reasons concerning services provided to the user/client by the
Company, for informing clients about offers, new facilities or services,
and in any research and study carried out by the Company for creating
new services or improving existing services, as well as for statistics
and advertising. At no time will this information be revealed to third
persons unless legally required by the police, Public Prosecutor, any
legal or official public administrative, financial or other authority
for the purposes of the eradication or control of criminal acts or
within the framework of official investigations for the purpose of the
eradication or control of criminal acts carried out by the user or in
which the user has participated either directly or indirectly.